Virtual online consultation
Are you worried about a urological problem and need to be reassured? Are you concerned about a test that has been canceled due the present context? Wondering when and how the treatment you should receive will take place? Do you need to have a prescription renewed? Well, a virtual online consultation gives you access to one of our urologists, without having to get out of your house.
Procedure
- Our staff will guide you through the process to create an account on our patient portal; it is very simple. You will need to have access to a computer or a tablet, with microphone and camera. If this is not possible, you will be offered a telephone consultation.
- Once your account has been created, our staff will send you by email various documents to be signed electronically; consent, general information, etc. Once everything is completed, they will offer you a virtual an appointment with one of our urologists.
- As in an in-person consultation, you will have to explain your symptoms and how they affect your life. Your urologist will question you more specifically, and may also conduct a visual examination. If an element of the physical examination proves to be necessary (ex: a rectal evaluation of the prostate), the urologist will suggest that you do it free of charge, at a later time during a visit to one of our clinics. At the end of the consultation, you will know exactly what to expect.